RETURNS

It is important to us that you are happy with your new Meqqusaalik outdoor wear. If the size, style or colour of the item is not right, you are always welcome to return the product for a full refund. Simply follow these instructions:

If you change your mind about your purchase, you must contact us within 14 days from receipt of your order. Please send an email to our customer service at meqqusaalik@kni.gl explaining that you wish to return one or more items.

Complete the return slip that was enclosed with your order. Mark the item(s) you wish to return as well as the reason. All items must be returned with their original labels.

Your return items must be packed securely, preferably in the same packaging your order arrived in. Remember to enclose the return slip.

Take the address label that came with your order and attach it to your parcel.

Send the parcel from the post office nearest you. You must pay the shipping costs yourself. We will send confirmation as soon as we have received the return package.

Please read our FAQ and Terms and Conditions if you have additional questions about your order.